Dear AVR Customer,
AVR was observing intermittent credit card errors
upstream from us this morning from approximately 6:50 a.m. to 8:18 a.m. This is
NOT an AVR problem directly, and based on its characteristics we believe we
have identified how far "upstream" the issue is.
Many card authorizations were working fine the whole
time, but we also saw a large increase in the types of errors that indicate
that either Global Payments (a major card processor) or an actual, major
card-issuing bank, was having trouble.
Our upstream direct processor is also investigating and
has informed us that Global Payments is indeed having some intermittent
problems but they do appear to be fixed as of 8:18 a.m. We are monitoring that.
Again, since this is not a direct AVR-related problem we
are monitoring and are told that the processing networks are handling it
rapidly.
As of 8:18 a.m. the intermittent errors have ceased.
Please let us know of any questions.
Sincerely,
AVR
