AVR's Network Service Provider

Dear Customer,

One of AVR's network service providers (Comcast) is having trouble today. Due to the redundancy built into the AVR Online platform, we are largely unaffected by this. However, particular components may be affected intermittently. For example, earlier this morning the automated retrieval of pack files was delayed. Most importantly, the ability of your customers to view account information and make payments Online continues uninterrupted thanks to our redundant multi-provider platform.

Please let us know of any questions.

Sincerely,

AVR

Online Brokers Coming Back Up

Dear Valued Customer,

The website brokers are in the process of coming back up or are already back up and running. Sorry for the inconvenience. Please let me know if you need anything else

Thank you in advance for your patience

Sincerely,

IT Department

Online Brokers

Dear Valued Customer,

We are currently experiencing technical difficulties with online broker server. We do not currently have an eta. We are working diligently to resolve the problem as quickly as possible. We’ll keep you advised on the status of the resolution of this issue.

I will also be posting this to the AVR Blog, you can always stay posted as to what is happening here at AVR.

Thank you in advance for your patience

Sincerely,

IT Department

FTP Down

Dear Valued Customer,

We are currently experiencing technical difficulties with the FTP Server. We do not currently have an eta. We are working diligently to resolve the problem as quickly as possible. We’ll keep you advised on the status of the resolution of this issue.

I will also be posting this to the AVR Blog, you can always stay posted as to what is happening here at AVR.

Thank you in advance for your patience

Sincerely,

IT Department