Wednesday, March 28, 2012

Websites Back

Thank you all for your patience. The websites are now back up.

IT Department

Websites

Good afternoon,

We are experiencing technical difficulties with the Online system and the pay my bill websites not coming up. Please be patient as we work on this issue.

Sincerely
IT Department

Friday, March 23, 2012

Website Brokers Back Up


Dear Valued Customer,

The website brokers are in the process of coming back up or are already back up and running. Sorry for the inconvenience. Please let me know if you need anything else

Thank you in advance for your patience



Sincerely,

IT Department



Check the Blog often for any AVR updates that may occur

Websites Down


Dear Valued Customer,

We are currently experiencing technical difficulties with online broker server. We do not currently have an eta. We are working diligently to resolve the problem as quickly as possible. We’ll keep you advised on the status of the resolution of this issue.

Thank you in advance for your patience



Sincerely,

IT Department

Tuesday, March 20, 2012

Possible Outages Due to Poor Weather Conditions


Dear Valued Customer,

Due to the inclement weather and road construction in our area, AVR could experience power outages.  If the power fails your customer may experience a message pertaining to “web speed” error.  That means we are temporarily out of power and are working diligently to restore the online service.
With a power outage our internet service will be interrupted and could delay communication of the print files to our operations department.  If the power outage is more than temporary, AVR will connect their generator to restore services as quickly as possible.

Thank you in advance for your patience

Sincerely,
IT Department

Wednesday, March 14, 2012

Maintenance

Good morning,

Avr will be doing some maintenance at one o’ clock today adding in a new switch. This should not affect the online, if in case you incur any down time it should be no longer than a minute, then you may try again.





Thank you and have a wonderful day

IT Department

Monday, March 5, 2012

Good morning,

Server10 is on its way back and so should your website broker. Give it a few minutes and your customers will be able to go online and pay.

Thank you so much for your patients
Good morning,

We had to bring down our Server10 and it is now on its way back up. If your website broker is down this is the reason why. Please be patient as we are trying to fix this issue.

I will let you all know as soon as it is back up